Shoppa incident

Integration Webservice issues

Major Resolved View vendor source →

Shoppa experienced a major incident on May 20, 2022 affecting Integration Service, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 06:25 AM UTC
Resolved
May 20, 2022, 09:30 AM UTC
Duration
3h 4m
Detected by Pingoru
May 20, 2022, 06:25 AM UTC

Affected components

Integration Service

Update timeline

  1. investigating May 20, 2022, 06:25 AM UTC

    We are currently investigating this issue.

  2. investigating May 20, 2022, 06:53 AM UTC

    We are continuing to investigate this issue.

  3. identified May 20, 2022, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 20, 2022, 09:30 AM UTC

    This incident has been resolved.