Shoppa incident

Shoppa sync issues 2022-08-26

Major Resolved View vendor source →

Shoppa experienced a major incident on August 26, 2022 affecting Shoppa Service and Shoppa Connection Hub, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 07:08 AM UTC
Resolved
Aug 26, 2022, 08:43 AM UTC
Duration
1h 35m
Detected by Pingoru
Aug 26, 2022, 07:08 AM UTC

Affected components

Shoppa ServiceShoppa Connection Hub

Update timeline

  1. identified Aug 26, 2022, 07:08 AM UTC

    We are currently investigating the issue. More information will be provided as soon as possible.

  2. monitoring Aug 26, 2022, 07:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2022, 08:43 AM UTC

    This incident has been resolved.