Shoppa incident

Slow services

Minor Resolved View vendor source →

Shoppa experienced a minor incident on February 8, 2023 affecting Shoppa Service and Shoppa Connection Hub, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 08:33 AM UTC
Resolved
Feb 08, 2023, 11:43 AM UTC
Duration
3h 10m
Detected by Pingoru
Feb 08, 2023, 08:33 AM UTC

Affected components

Shoppa ServiceShoppa Connection Hub

Update timeline

  1. identified Feb 08, 2023, 08:33 AM UTC

    We're currently seeing reduced performance in our services. We've identified the issue and are working on getting things back to normal.

  2. monitoring Feb 08, 2023, 09:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 08, 2023, 11:43 AM UTC

    This incident has been resolved.