Shoppa incident

Integration degraded

Minor Resolved View vendor source →

Shoppa experienced a minor incident on October 2, 2025 affecting Integration Service, lasting 21h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 03:07 PM UTC
Resolved
Oct 03, 2025, 12:36 PM UTC
Duration
21h 28m
Detected by Pingoru
Oct 02, 2025, 03:07 PM UTC

Affected components

Integration Service

Update timeline

  1. investigating Oct 02, 2025, 03:07 PM UTC

    We are currently investigating this issue. Expect next update 10am CEST October 3:rd 2025.

  2. investigating Oct 03, 2025, 06:51 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 03, 2025, 06:51 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 03, 2025, 12:36 PM UTC

    This incident has been resolved.