Shoplazza incident

Impact to Shoplazza Checkout And Payment services

Major Resolved View vendor source →

Shoplazza experienced a major incident on June 20, 2022 affecting Checkout And Payment, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2022, 08:35 AM UTC
Resolved
Jun 20, 2022, 11:40 AM UTC
Duration
3h 5m
Detected by Pingoru
Jun 20, 2022, 08:35 AM UTC

Affected components

Checkout And Payment

Update timeline

  1. investigating Jun 20, 2022, 08:35 AM UTC

    We are investigating cases of degraded performance for chekout and payment customers. We will provide more details within the next hour.

  2. identified Jun 20, 2022, 08:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 20, 2022, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 20, 2022, 11:40 AM UTC

    This incident has been resolved.