Shoplazza experienced a major incident on July 14, 2022 affecting Storefront, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Storefront
Update timeline
- investigating Jul 14, 2022, 06:22 AM UTC
We are investigating cases of degraded performance for Storefront customers. We will provide more details within the next hour.
- identified Jul 14, 2022, 06:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2022, 06:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2022, 06:55 AM UTC
This incident has been resolved.