Shoplazza incident

Impact to Shoplazza Checkout And Payment services

Major Resolved View vendor source →

Shoplazza experienced a major incident on February 8, 2023 affecting Checkout And Payment, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 03:46 AM UTC
Resolved
Feb 08, 2023, 05:05 AM UTC
Duration
1h 19m
Detected by Pingoru
Feb 08, 2023, 03:46 AM UTC

Affected components

Checkout And Payment

Update timeline

  1. investigating Feb 08, 2023, 03:46 AM UTC

    We are investigating cases of degraded performance for chekout and payment customers. We will provide more details within the next hour.

  2. identified Feb 08, 2023, 03:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 08, 2023, 03:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 08, 2023, 05:05 AM UTC

    This incident has been resolved.