Shoplazza incident

Impact to Shoplazza Admin And Account services

Notice Resolved View vendor source →

Shoplazza experienced a notice incident on September 12, 2023 affecting Account And Admin, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 02:21 AM UTC
Resolved
Sep 12, 2023, 11:59 AM UTC
Duration
9h 37m
Detected by Pingoru
Sep 12, 2023, 02:21 AM UTC

Affected components

Account And Admin

Update timeline

  1. investigating Sep 12, 2023, 02:21 AM UTC

    We are investigating cases of degraded performance for Account And Admin customers. We will provide more details within the next hour.

  2. identified Sep 12, 2023, 02:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 12, 2023, 03:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 12, 2023, 11:59 AM UTC

    This incident has been resolved.