ShopKeep incident

e-Commerce Dashboard and Admin Labels Are not loading

Minor Resolved View vendor source →

ShopKeep experienced a minor incident on October 19, 2020 affecting ShopKeep E-Commerce, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2020, 01:30 PM UTC
Resolved
Oct 19, 2020, 02:49 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 19, 2020, 01:30 PM UTC

Affected components

ShopKeep E-Commerce

Update timeline

  1. identified Oct 19, 2020, 01:30 PM UTC

    Some ShopKeep users are reporting an issue with the e-Commerce Dashboard and Admin labels for ShopKeep e-commerce. We have identified the issue and our engineers are working to resolve this situation as soon as possible. Please subscribe to updates on this page for new information as we uncover it.

  2. monitoring Oct 19, 2020, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2020, 02:49 PM UTC

    This incident has been resolved.