ShopKeep experienced a minor incident on March 16, 2021 affecting BackOffice, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
BackOffice
Update timeline
- investigating Mar 16, 2021, 12:27 AM UTC
We are continuing to investigate the slow performance and reporting delay in BackOffice. Please subscribe to updates on this page for new information as we uncover it.
- monitoring Mar 16, 2021, 02:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2021, 07:00 AM UTC
This incident has been resolved.