ShopKeep experienced a minor incident on March 17, 2021 affecting BackOffice, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
BackOffice
Update timeline
- investigating Mar 17, 2021, 06:48 PM UTC
Some ShopKeep users are reporting a delay in their BackOffice reporting. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
- monitoring Mar 17, 2021, 09:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2021, 08:46 PM UTC
This incident has been resolved.