ShopKeep experienced a major incident on June 1, 2021 affecting BackOffice, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
BackOffice
Update timeline
- investigating Jun 01, 2021, 12:06 PM UTC
Some ShopKeep users are reporting an inability to open a new shift, have users access the clock in feature. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
- resolved Jun 01, 2021, 12:34 PM UTC
This incident has been resolved.