ShopKeep experienced a notice incident on July 11, 2021 affecting BackOffice, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
BackOffice
Update timeline
- investigating Jul 11, 2021, 07:12 PM UTC
Some ShopKeep users are reporting an inability to access their Saved Sales. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
- monitoring Jul 11, 2021, 07:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2021, 08:29 PM UTC
This incident has been resolved.