ShopKeep incident

Clover Mini Disconnect

Notice Resolved View vendor source →

ShopKeep experienced a notice incident on September 12, 2022, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 05:16 PM UTC
Resolved
Sep 14, 2022, 03:53 PM UTC
Duration
1d 22h
Detected by Pingoru
Sep 12, 2022, 05:16 PM UTC

Update timeline

  1. identified Sep 12, 2022, 05:16 PM UTC

    We are investigating a disconnect issue with those using a Clover Mini. To resolve this issue, please follow the steps in the link below to reconnect your Mini. https://shopkeep-support.lightspeedhq.com/support/hardware/clover-mini-setup#connect-to-lightspeed

  2. resolved Sep 14, 2022, 03:53 PM UTC

    This incident has been resolved.