ShopKeep experienced a minor incident on September 30, 2022 affecting Credit Cards, lasting 4h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Cards
Update timeline
- identified Sep 30, 2022, 04:53 PM UTC
One of our credit card processing gateway partners, Clover, has identified an issue on their end and are working towards a resolution. To keep updated with their progress please subscribe to this page.
- monitoring Sep 30, 2022, 08:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2022, 09:46 PM UTC
This incident has been resolved.