ShopKeep experienced a minor incident on December 1, 2022 affecting Credit Cards, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Cards
Update timeline
- identified Dec 01, 2022, 06:47 PM UTC
Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.
- resolved Dec 01, 2022, 10:09 PM UTC
This incident has been resolved.