Shopfront incident

ALM i-orders Outage

Minor Resolved View vendor source →

Shopfront experienced a minor incident on July 27, 2021 affecting External Integrations, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2021, 03:48 AM UTC
Resolved
Jul 27, 2021, 04:24 AM UTC
Duration
35m
Detected by Pingoru
Jul 27, 2021, 03:48 AM UTC

Affected components

External Integrations

Update timeline

  1. identified Jul 27, 2021, 03:48 AM UTC

    ALM have advised us of an issue with processing i-orders, any automatic orders sent from Shopfront will not be received by ALM. We'll advise you once we've heard more.

  2. resolved Jul 27, 2021, 04:24 AM UTC

    ALM have advised us that i-orders functionality has been fully restored.