Shopfront incident

Metcash API Outage

Minor Resolved View vendor source →

Shopfront experienced a minor incident on May 25, 2022 affecting External Integrations, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 01:44 AM UTC
Resolved
May 25, 2022, 04:30 AM UTC
Duration
2h 46m
Detected by Pingoru
May 25, 2022, 01:44 AM UTC

Affected components

External Integrations

Update timeline

  1. identified May 25, 2022, 01:44 AM UTC

    All Metcash APIs are currently down, this affects web orders, automatic invoice downloads, Shop MyLocal and sending of scan data. Metcash is aware of the issue and will notify us as soon as they're back up.

  2. resolved May 25, 2022, 04:30 AM UTC

    We're no longer seeing errors with the Metcash API and Metcash have advised us that all systems have been restored.