Shopfront experienced a minor incident on July 7, 2026 affecting Support, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Jul 07, 2026, 12:36 AM UTC
Our office currently doesn’t have any internet so support issues may take longer to resolve and phone calls aren’t currently able to be made or received. This doesn’t affect the functionality of Shopfront.
- resolved Jul 07, 2026, 01:07 AM UTC
Our internet and phone system has now been restored, thank you for your patience.