Shogun incident

Users unable to access Shogun Dashboard

Critical Resolved View vendor source →

Shogun experienced a critical incident on June 14, 2025 affecting Shogun Core Services, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2025, 12:08 PM UTC
Resolved
Jun 14, 2025, 01:20 PM UTC
Duration
1h 11m
Detected by Pingoru
Jun 14, 2025, 12:08 PM UTC

Affected components

Shogun Core Services

Update timeline

  1. investigating Jun 14, 2025, 12:08 PM UTC

    We are currently experiencing an outage as users are unable to access the Shogun dashboard. We are investigating the issue, and we will keep you updated here as we know more.

  2. monitoring Jun 14, 2025, 12:42 PM UTC

    The Shogun dashboard should be accessible now. If you are still encountering issues, please reach out to our support at [email protected]. We are monitoring the issue.

  3. resolved Jun 14, 2025, 01:20 PM UTC

    The incident has been resolved, and all Shogun users should be able to access the dashboard. If you are still experiencing difficulties while accessing your Shogun account, please contact [email protected]