Shogun experienced a major incident on October 20, 2025 affecting Heroku, lasting 20h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Heroku
Update timeline
- monitoring Oct 20, 2025, 01:57 PM UTC
Upstream issues with Amazon Web Services are affecting the reliability of core infrastructure (Heroku). The situation is improving; however, users may experience errors when performing some actions until this incident is fully resolved
- resolved Oct 21, 2025, 10:15 AM UTC
Upstream services are no longer reporting issues