Shogun incident

Difficulty uploading new images

Minor Resolved View vendor source →

Shogun experienced a minor incident on December 15, 2025 affecting Uploadcare Upload API, lasting 9h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 06:53 PM UTC
Resolved
Dec 16, 2025, 03:56 AM UTC
Duration
9h 3m
Detected by Pingoru
Dec 15, 2025, 06:53 PM UTC

Affected components

Uploadcare Upload API

Update timeline

  1. investigating Dec 15, 2025, 06:53 PM UTC

    Due to an outage with one of our third party components, users may experience difficulty uploading new images. The upload may fail, or it may look like your editor freezes during the upload process. We are monitoring this incident and will provide an update when it is resolved. In the meantime, we advise affected users to avoid uploading new images until this issue is resolved. Published pages are unaffected.

  2. investigating Dec 15, 2025, 06:53 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 15, 2025, 10:04 PM UTC

    The third party provider have implemented a fix and image uploading functionality should come back online shortly. We are continuing to monitor the situation. If you have any issues, please contact [email protected]

  4. resolved Dec 16, 2025, 03:56 AM UTC

    The third-party provider has implemented the fix, and image uploading functionality is working now. If you have any issues, please contact [email protected]