Shogun incident

Slow loading of the Shogun Page Builder Editor

Major Resolved View vendor source →

Shogun experienced a major incident on January 28, 2026 affecting Shogun Core Services, lasting 12h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 09:58 PM UTC
Resolved
Jan 29, 2026, 10:05 AM UTC
Duration
12h 6m
Detected by Pingoru
Jan 28, 2026, 09:58 PM UTC

Affected components

Shogun Core Services

Update timeline

  1. investigating Jan 28, 2026, 09:58 PM UTC

    We've become aware that in some instances the Shogun editor is either loading slowly, or failing to load entirely. We're investigating this and will provide an update when we know more.

  2. resolved Jan 29, 2026, 10:05 AM UTC

    The Shogun editor should be loading correctly now. If you continue to encounter issues, please reach out to our aupport team at [email protected]. Thanks.