Shogun incident

Shopify users aren't able to sign up to plans - they get sent back to the 'pick a plan' page

Notice Resolved View vendor source →

Shogun experienced a notice incident on September 2, 2020, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2020, 04:48 PM UTC
Resolved
Sep 02, 2020, 11:40 PM UTC
Duration
6h 51m
Detected by Pingoru
Sep 02, 2020, 04:48 PM UTC

Update timeline

  1. investigating Sep 02, 2020, 04:48 PM UTC

    We are currently investigating this issue and will provide updates once we have more information.

  2. monitoring Sep 02, 2020, 08:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2020, 11:40 PM UTC

    This incident has been resolved.