Shogun incident

503 Backend Read Error Shogun cannot be accessed

Critical Resolved View vendor source →

Shogun experienced a critical incident on July 7, 2021 affecting Shogun Web Servers, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2021, 04:34 PM UTC
Resolved
Jul 07, 2021, 04:50 PM UTC
Duration
16m
Detected by Pingoru
Jul 07, 2021, 04:34 PM UTC

Affected components

Shogun Web Servers

Update timeline

  1. investigating Jul 07, 2021, 04:34 PM UTC

    We are currently investigating this issue and will post status updates as we know more. Thanks for your patience and understanding.

  2. investigating Jul 07, 2021, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 07, 2021, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2021, 04:50 PM UTC

    This incident has been resolved.