Shogun experienced a minor incident on November 26, 2021 affecting Shogun Web Servers, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Shogun Web Servers
Update timeline
- investigating Nov 26, 2021, 02:27 PM UTC
We are currently experiencing slow syncing of data between e-commerce platforms and Shogun. This may also affect app performance. This will not affect the content on your live store, but may affect the speed at which updates populate.
- identified Nov 26, 2021, 02:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 26, 2021, 03:43 PM UTC
A fix has been applied and we are monitoring the performance of the app. During this time, app functionality may not be fully stable.
- resolved Nov 26, 2021, 05:01 PM UTC
This incident has been resolved.