Shogun experienced a minor incident on August 23, 2022 affecting Heroku, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Heroku
Update timeline
- investigating Aug 23, 2022, 11:59 PM UTC
Due to issues with our hosting provider, Shogun Frontend is currently unavailable. Performance of Page Builder is also impacted. We are currently investigating and monitoring the situation.
- monitoring Aug 24, 2022, 02:10 AM UTC
Systems are now operational for both Frontend and Page Builder. We will continue to monitor the resolution - should you face any issues, please contact support via the Customer Portal.
- resolved Aug 24, 2022, 03:00 AM UTC
All systems are confirmed operational. Should you face any issues, please contact us using the Customer Portal and we will be happy to assist.