Shogun incident

Image Loading Issues

Minor Resolved View vendor source →

Shogun experienced a minor incident on September 9, 2022, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 05:00 PM UTC
Resolved
Sep 09, 2022, 06:23 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 09, 2022, 05:00 PM UTC

Update timeline

  1. identified Sep 09, 2022, 05:00 PM UTC

    Due to an external disruption in Cloudinary services, some images are failing to load. We are monitoring the situation. For full details, see Cloudinary's status page at https://status.cloudinary.com/

  2. monitoring Sep 09, 2022, 05:25 PM UTC

    Cloudinary have implemented a fix and the issue appears to be resolved. We will continue to monitor to see if this issue reoccurs.

  3. resolved Sep 09, 2022, 06:23 PM UTC

    This issue is no longer occurring. If you experience any instances of broken images, please contact support at https://getshogun.atlassian.net/servicedesk/customer/portals