Shogun incident

Service Degradation

Minor Resolved View vendor source →

Shogun experienced a minor incident on November 30, 2022 affecting Heroku, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 11:10 PM UTC
Resolved
Dec 01, 2022, 01:30 AM UTC
Duration
2h 19m
Detected by Pingoru
Nov 30, 2022, 11:10 PM UTC

Affected components

Heroku

Update timeline

  1. identified Nov 30, 2022, 11:10 PM UTC

    Our infrastructure provider is currently experiencing some issues. Users may experience slow loading times or issues with loading Shogun Frontend and Page Builder.

  2. monitoring Dec 01, 2022, 12:46 AM UTC

    Our infrastructure provider has resolved the issue. Shogun will continue to monitor.

  3. resolved Dec 01, 2022, 01:30 AM UTC

    This incident has been resolved.