Shogun incident

Shogun Frontend Builds Failing

Notice Resolved View vendor source →

Shogun experienced a notice incident on July 28, 2023, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 03:24 PM UTC
Resolved
Jul 28, 2023, 05:37 PM UTC
Duration
2h 12m
Detected by Pingoru
Jul 28, 2023, 03:24 PM UTC

Update timeline

  1. investigating Jul 28, 2023, 03:24 PM UTC

    We are aware of an issue that is causing new builds to fail in the Shogun Frontend Application only. Live pages on Shogun Frontend and the Page Builder editor are unaffected, but new Frontend site builds are unable to be generated. The team are investigating the cause and working on a solution, but in the meantime please hold off on generating new builds.

  2. monitoring Jul 28, 2023, 03:43 PM UTC

    Builds on Shogun Frontend appear to be completing successfully now. The team will continue to monitor the situation, but all users should be clear to generate new builds.

  3. resolved Jul 28, 2023, 05:37 PM UTC

    No new incidents have been reported and the third party component is fully online. If you experience any failed builds, please contact Shogun Support!