Shogun incident

Issues Publishing Page Builder Pages

Minor Resolved View vendor source →

Shogun experienced a minor incident on October 12, 2023 affecting Shogun Core Services, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 09:25 PM UTC
Resolved
Oct 12, 2023, 09:35 PM UTC
Duration
9m
Detected by Pingoru
Oct 12, 2023, 09:25 PM UTC

Affected components

Shogun Core Services

Update timeline

  1. investigating Oct 12, 2023, 09:25 PM UTC

    We have been receiving reports that some customers are having difficulty publishing pages. Live pages are unaffected - this error only prevents publishing new changes. The technical team are investigating the root cause and investigating solutions.

  2. resolved Oct 12, 2023, 09:35 PM UTC

    The Technical team have pushed a fix to resolve this issue. If you experience difficulty publishing pages please contact Shogun Support.