Shogun incident

Third party outage affecting storefront availability

Notice Resolved View vendor source →

Shogun experienced a notice incident on November 13, 2023 affecting Shopify Admin and Shopify API & Mobile and 1 more component, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 09:01 PM UTC
Resolved
Nov 13, 2023, 11:24 PM UTC
Duration
2h 22m
Detected by Pingoru
Nov 13, 2023, 09:01 PM UTC

Affected components

Shopify AdminShopify API & MobileShopify Checkout

Update timeline

  1. investigating Nov 13, 2023, 09:01 PM UTC

    Shopify is reporting a storefront outage. This may affect your store's availability on Shogun. They have identified the issue and are working on a solution. Please see the Shopify status page incident here: https://www.shopifystatus.com/incidents. If you require any further assistance while we wait for updates please feel free to reach out to Shogun support. We will update our status page as the third-party outage resolves.

  2. resolved Nov 13, 2023, 11:24 PM UTC

    Shopify has implemented a fix stating storefronts are working normally again. If you experience any further issues, please contact Shogun support.