Shogun experienced a notice incident on October 9, 2024, lasting 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 09, 2024, 02:53 PM UTC
The team has identified an issue affecting session switching for clients on BigCommerce. We are already working on a fix. In the meantime, you should be able to log in by using the following link: https://app.getshogun.com/sign-in
- resolved Oct 09, 2024, 03:36 PM UTC
A fix has been deployed, and our team has confirmed that clients can load the editor experience into the BigCommerce frame again. Please reach out to us at [email protected] should you continue to experience issues related to this.