ShipWorks experienced a minor incident on February 16, 2024 affecting ShipWorks, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
ShipWorks
Update timeline
- investigating Feb 16, 2024, 02:29 PM UTC
ShipWorks Engineers are aware of the technical issues impacting Shift4Shop (3d Cart) marketplaces. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
- monitoring Feb 16, 2024, 03:05 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 16, 2024, 03:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 16, 2024, 05:41 PM UTC
Thank you for your patience while our integrators worked to resolve your issues. Please close and reopen ShipWorks Platforms in order to reflect the changes made.