ShipWorks experienced a minor incident on February 26, 2024 affecting InsureShip, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
InsureShip
Update timeline
- investigating Feb 26, 2024, 10:05 PM UTC
ShipWorks is aware of the technical issues impacting merchant's ability to apply insurance to shipments. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
- resolved Feb 26, 2024, 10:07 PM UTC
Thank you for your patience while our integrators worked to resolve your issues.