ShipWorks experienced a minor incident on April 22, 2024 affecting Phone Support, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Phone Support
Update timeline
- investigating Apr 22, 2024, 03:31 PM UTC
ShipWorks Support is aware of the technical issues impacting inbound phone calls. We are actively monitoring the status of these issues and will provide updates as they become available to us. Thank you for your patience!
- resolved Apr 22, 2024, 04:35 PM UTC
Thank you for your patience while our integrators worked to resolve your issues.