ShipWorks experienced a minor incident on May 14, 2024 affecting ShipWorks, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
ShipWorks
Update timeline
- investigating May 14, 2024, 02:33 PM UTC
ShipWorks is aware of the technical issues causing a delay in getting carrier rates and processing shipments. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
- resolved May 14, 2024, 04:30 PM UTC
Thank you for your patience while our integrators worked to resolve issues impacting your ability to view carrier rates.