ShipWorks experienced a minor incident on June 20, 2024 affecting Amazon US and Shopify, lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Amazon USShopify
Update timeline
- investigating Jun 20, 2024, 02:49 PM UTC
ShipWorks Engineers are aware of the technical issues impacting the ability to download Amazon, Shopify, and Etsy orders. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
- investigating Jun 20, 2024, 05:04 PM UTC
Our Engineers are continuing to investigate this problem. Thank you for your continued patience.
- resolved Jun 20, 2024, 08:13 PM UTC
Thank you for your patience while ShipWorks Engineers worked to resolve your issues.