ShipWorks incident

Carrier Issues

Minor Resolved View vendor source →

ShipWorks experienced a minor incident on July 25, 2024 affecting Amazon US and UPS and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 03:33 PM UTC
Resolved
Jul 25, 2024, 08:00 PM UTC
Duration
4h 26m
Detected by Pingoru
Jul 25, 2024, 03:33 PM UTC

Affected components

Amazon USUPSShopify

Update timeline

  1. investigating Jul 25, 2024, 03:33 PM UTC

    ShipWorks is aware of the technical issues impacting UPS. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

  2. investigating Jul 25, 2024, 04:40 PM UTC

    Our Engineers are continuing to investigate this issue. Thank you for your patience.

  3. resolved Jul 25, 2024, 08:00 PM UTC

    Thank you for your patience while our integrators worked to resolve your issues.