ShipWorks experienced a minor incident on August 6, 2024 affecting ShipWorks HUB and ShipWorks, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
ShipWorks HUBShipWorks
Update timeline
- investigating Aug 06, 2024, 07:43 PM UTC
ShipWorks Engineers are aware of the technical issues impacting integrated features preventing orders from importing into the application. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
- resolved Aug 06, 2024, 09:05 PM UTC
Thank you for your patience while ShipWorks Engineers worked to resolve your issues.