ShipWorks incident

Integration Issues

Minor Resolved View vendor source →

ShipWorks experienced a minor incident on January 21, 2025 affecting Amazon US and Shopify, lasting 12h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 02:45 PM UTC
Resolved
Jan 22, 2025, 03:32 AM UTC
Duration
12h 47m
Detected by Pingoru
Jan 21, 2025, 02:45 PM UTC

Affected components

Amazon USShopify

Update timeline

  1. investigating Jan 21, 2025, 02:45 PM UTC

    ShipWorks Engineers are aware of the technical issues impacting the ability to import orders. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!

  2. resolved Jan 22, 2025, 03:32 AM UTC

    Thank you for your patience while ShipWorks Engineers worked to resolve your issues. Please close and reopen ShipWorks Platforms to reflect the changes made.