Shipup incident

DPD DE event fetching is down

Minor Ongoing

Shipup is currently experiencing a minor incident affecting Carrier Services (DPD Germany), which began 180d ago. The vendor's full update timeline is below.

Started
Apr 24, 2026, 10:00 AM UTC
Resolved
Ongoing
Duration
● 180d 7h
Detected by Pingoru
Apr 24, 2026, 10:00 AM UTC

Affected components

Carrier Services (DPD Germany)

Update timeline

  1. investigating Apr 24, 2026, 10:00 AM UTC

    Due to changes on the carrier's side, we can no longer fetch events and send notifications on DPD DE trackers.

  2. identified May 29, 2026, 03:49 PM UTC

    We are working closely with the carrier to implement a new integration method.