ShipRush experienced a major incident on May 22, 2024 affecting Carrier Functionality, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Functionality
Update timeline
- identified May 22, 2024, 05:14 PM UTC
Many users are getting unusual errors when shipping and rating FedEx, or are seeing long delays for a response. There is currently an outage on the FedEx server side that their engineering is working to resolve. We will post updates here as soon as we have them.
- monitoring May 22, 2024, 06:23 PM UTC
FedEx servers are behaving normally for most users. Some may experience lingering timeouts or errors, please try your shipment again in a few moments.
- resolved May 22, 2024, 07:50 PM UTC
FedEx servers should be fully operational for all users now.