ShipRush incident

FedEx Servers returning timeout errors

Minor Resolved View vendor source →

ShipRush experienced a minor incident on June 17, 2024 affecting Carrier Functionality, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 04:04 PM UTC
Resolved
Jun 17, 2024, 04:26 PM UTC
Duration
22m
Detected by Pingoru
Jun 17, 2024, 04:04 PM UTC

Affected components

Carrier Functionality

Update timeline

  1. identified Jun 17, 2024, 04:04 PM UTC

    FedEx servers are currently experiencing a partial outage, affecting all shippers. This is causing slowness or errors in both FedEx shipping, and when rate shopping including FedEx services. FedEx support is aware of the issue and working to resolve it now.

  2. resolved Jun 17, 2024, 04:26 PM UTC

    FedEx servers are responding normally again, if you are still seeing errors please reload the shipping screen and try your shipment again.