ShipRush experienced a critical incident on November 4, 2024 affecting Carrier Functionality, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Functionality
Update timeline
- identified Nov 04, 2024, 07:25 PM UTC
The WWEX servers are currently experiencing an outage, preventing all accounts from rating and shipping. They are aware of the issue and working to resolve it now, we will provide updates as soon as we have them.
- resolved Nov 04, 2024, 09:08 PM UTC
This issue has been resolved.