ShipRush experienced a major incident on December 27, 2024 affecting ShipRush Web, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 27, 2024, 04:14 PM UTC
Many desktop users are seeing unusual errors when attempting to ship, and many web users are seeing slowdowns and issues with automation rules. This is related to an outage within larger web hosts going on right now. The ShipRush development team is doing what they can to help address this problem, we will post updates here are they are available.
- monitoring Dec 27, 2024, 04:38 PM UTC
A change has been implemented, and development is monitoring issues now, we will update again we have confirmed things to be fully resolved.
- resolved Dec 27, 2024, 05:43 PM UTC
This issue appears to be resolved, please reach out to support if you continue to see any trouble.