ShipRush experienced a major incident on January 13, 2025 affecting Carrier Functionality, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Functionality
Update timeline
- identified Jan 13, 2025, 06:28 PM UTC
FedEx servers are currently experiencing a general outage, affecting all web shippers. This is causing slowness and various errors when attempting to rate & ship FedEx services. Their support is aware of the issue and working to resolve it now, we will post updates here as they are available.
- resolved Jan 13, 2025, 08:28 PM UTC
FedEx servers appear to be stable again, though some users may see lingering errors when rating and shipping. If so, wait a few moments and try your shipment again.