ShipRush experienced a minor incident on May 14, 2025 affecting Ecommerce connectivity, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Ecommerce connectivity
Update timeline
- identified May 14, 2025, 05:01 PM UTC
QuickBooks Online is currently experiencing a server outage, preventing some users from getting new invoices, or from shipped invoices from updating successfully. Intuit support is aware of the issue and working to resolve it now, we will provide updates here once it has passed.
- identified May 14, 2025, 05:08 PM UTC
Updates from Intuit can also be found here: https://status.quickbooks.intuit.com/
- resolved May 14, 2025, 08:47 PM UTC
Intuit is now reporting this issue as resolved, and ShipRush is no longer seeing errors. Please reach out to support if you continue to see trouble.