Shipmondo Outage History
Shipmondo is up right nowPingoru has recorded 17 incidents for Shipmondo: 17 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 2 | 5 of 744 (1%) |
| June 2026 | 3 | 9 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 6 | 12 of 511 (2%) |
Incidents, newest first
Minor October 21, 2026 dao – dao
Started Oct 21, 2026, 02:19 PM UTC· resolved Oct 21, 2026, 02:19 PM UTC
- investigating Oct 21, 2026, 04:00 PM UTC
Customers who book with dao may experience issues at the moment due to timeouts from dao. We have contacted dao and are awaiting response (16:00 CET — Oct 21)
- investigating Oct 21, 2026, 04:10 PM UTC
Customers who book with dao may experience issues at the moment due to timeouts from dao. We have contacted dao and are awaiting response (16:00 CET — Oct 21)
Minor October 21, 2026 GLS API distruptions 42m GLS Denmark
Started Oct 21, 2026, 08:00 AM UTC· resolved Oct 21, 2026, 08:42 AM UTC
- investigating Oct 21, 2026, 08:00 AM UTC
We are seeing a high amount of timeout errors from the GLS API, and are looking into the issue. (08:30 CET — Oct 21)
- investigating Oct 21, 2026, 09:45 AM UTC
We are seeing a high amount of timeout errors from the GLS API, and are looking into the issue. (08:30 CET — Oct 21)
Minor October 13, 2026 DSV Road bookings not being processed 8h 10m
Started Oct 13, 2026, 09:20 AM UTC· resolved Oct 13, 2026, 05:30 PM UTC
- investigating Oct 13, 2026, 09:20 AM UTC
Bookings with DSV Road are currently not being processed by DSV Road. Shipments can still be booked in Shipmondo without errors, but DSV Road is not processing them at the moment, so new bookings are not trackable for the time being. We have contacted DSV Road and are awaiting response (09:30 CET — Oct 13)
- investigating Oct 13, 2026, 05:30 PM UTC
Bookings with DSV Road are currently not being processed by DSV Road. Shipments can still be booked in Shipmondo without errors, but DSV Road is not processing them at the moment, so new bookings are not trackable for the time being. We have contacted DSV Road and are awaiting response (09:30 CET — Oct 13)
Major October 13, 2026 DSV Parcel Down 9h 30m
Started Oct 13, 2026, 08:00 AM UTC· resolved Oct 13, 2026, 05:30 PM UTC
- investigating Oct 13, 2026, 08:00 AM UTC
Customers who book with DSV Parcel may experience issues at the moment due to timeouts from DSV. The issue is related to the DSV Xpress incident earlier today. We have contacted DSV and are awaiting response (08:30 CET — Oct 13)
- investigating Oct 13, 2026, 05:30 PM UTC
Customers who book with DSV Parcel may experience issues at the moment due to timeouts from DSV. The issue is related to the DSV Xpress incident earlier today. We have contacted DSV and are awaiting response (08:30 CET — Oct 13)
Major October 13, 2026 DSV Xpress Down 9h 30m
Started Oct 13, 2026, 08:00 AM UTC· resolved Oct 13, 2026, 05:30 PM UTC
- investigating Oct 13, 2026, 08:00 AM UTC
Customers who book with DSV Xpress may experience issues at the moment due to timeouts from DSV Xpress. We have contacted DSV Xpress and are awaiting response (08:30 CET — Oct 13)
- investigating Oct 13, 2026, 09:38 AM UTC
Customers who book with DSV Xpress may experience issues at the moment due to timeouts from DSV Xpress. We have contacted DSV Xpress and are awaiting response (08:30 CET — Oct 13)
- investigating Oct 13, 2026, 05:30 PM UTC
Customers who book with DSV Xpress may experience issues at the moment due to timeouts from DSV Xpress. We have contacted DSV Xpress and are awaiting response (08:30 CET — Oct 13)
Major October 9, 2026 GLS API Down 1h 44m
Started Oct 09, 2026, 12:45 PM UTC· resolved Oct 09, 2026, 02:30 PM UTC
- investigating Oct 09, 2026, 02:00 PM UTC
Customers who have been switched to the GLS API may experience issues at the moment due to timeouts from GLS. We have contacted GLS and are awaiting response (14:00 CET — Oct 9)
- investigating Oct 09, 2026, 02:30 PM UTC
Customers who have been switched to the GLS API may experience issues at the moment due to timeouts from GLS. We have contacted GLS and are awaiting response (14:00 CET — Oct 9)
Minor September 15, 2026 PostNord Norway not available on Shipmondo's agreement 2h 47m
Started Sep 15, 2026, 11:47 AM UTC· resolved Sep 15, 2026, 02:35 PM UTC
- investigating Sep 15, 2026, 01:40 PM UTC
Quoting for PostNord Norway is down, causing shipments on Shipmondo’s agreement to now be able to book. We have contacted PostNord and are awaiting response (13:40 CET — Sep 15)
- investigating Sep 15, 2026, 01:40 PM UTC
Quoting for PostNord Norway is down, causing shipments on Shipmondo’s agreement to not be able to book. We have contacted PostNord and are awaiting response (13:40 CET — Sep 15)
- identified Sep 15, 2026, 02:06 PM UTC
PostNord reports “Minor Service Outage” on their API status page (14:20 CET — Sep 15)
- investigating Sep 15, 2026, 02:35 PM UTC
Quoting for PostNord Norway is down, causing shipments on Shipmondo’s agreement to not be able to book. We have contacted PostNord and are awaiting response (13:40 CET — Sep 15)
Minor June 30, 2026 Blue Water Shipping 2h 40m
Started Jun 30, 2026, 11:30 AM UTC· resolved Jun 30, 2026, 02:10 PM UTC
- investigating Jun 30, 2026, 11:30 AM UTC
We are aware of issues with bookings with carrier Blue Water Shipping. (11:30 CET — Jun 30)
- investigating Jun 30, 2026, 02:10 PM UTC
We are aware of issues with bookings with carrier Blue Water Shipping. (11:30 CET — Jun 30)
Major June 24, 2026 Deutsche Post down 4h 57m
Started Jun 24, 2026, 10:47 AM UTC· resolved Jun 24, 2026, 03:44 PM UTC
- identified Jun 24, 2026, 10:47 AM UTC
Our logs indicate that Deutsche Post is down at the moment. We have contacted them (10:47 CET — Jun 24)
- investigating Jun 24, 2026, 10:47 AM UTC
Reports of not being able to book with Deutsche Post has come in (09:17 CET — Jun 24)
- investigating Jun 24, 2026, 03:44 PM UTC
Reports of not being able to book with Deutsche Post has come in (09:17 CET — Jun 24)
Major June 24, 2026 dao major disruptions 1h 23m
Started Jun 24, 2026, 09:19 AM UTC· resolved Jun 24, 2026, 10:42 AM UTC
- investigating Jun 24, 2026, 09:19 AM UTC
dao is current having issues which can lead to errors when booking or fetching labels (09:19 CET — Jun 24)
- identified Jun 24, 2026, 09:19 AM UTC
dao is aware of the issue and are looking into it (09:30 CET — Jun 24)
- identified Jun 24, 2026, 09:36 AM UTC
dao is aware of the issue and are looking into it (09:30 CET — Jun 24)
- investigating Jun 24, 2026, 09:45 AM UTC
dao is current having issues which can lead to errors when booking or fetching labels (09:19 CET — Jun 24)
- investigating Jun 24, 2026, 10:42 AM UTC
dao is current having issues which can lead to errors when booking or fetching labels (09:19 CET — Jun 24)
Minor May 29, 2026 PostNord 4h 49m
Started May 29, 2026, 11:00 AM UTC· resolved May 29, 2026, 03:50 PM UTC
- investigating May 29, 2026, 12:40 PM UTC
We are aware of issues with bookings with carrier PostNord. (12:40 CET — May 29)
- investigating May 29, 2026, 03:50 PM UTC
We are aware of issues with bookings with carrier PostNord. (12:40 CET — May 29)
Minor May 27, 2026 Web App White Screen 9m
Started May 27, 2026, 09:50 AM UTC· resolved May 27, 2026, 09:59 AM UTC
- investigating May 27, 2026, 09:50 AM UTC
We are currently experiencing an issue with our web app caused by a corrupted build, resulting in a white screen when trying to reload the application. We are actively working on resolving the issue. (09:50 CET — May 27)
- investigating May 27, 2026, 09:54 AM UTC
A new build is being deployed. We expect the issue to be resolved within 10 minutes. (09:55 CET — May 27)
- investigating May 27, 2026, 09:59 AM UTC
We are currently experiencing an issue with our web app caused by a corrupted build, resulting in a white screen when trying to reload the application. We are actively working on resolving the issue. (09:50 CET — May 27)
Minor April 13, 2026 DHL Freight 1h
Started Apr 13, 2026, 12:30 PM UTC· resolved Apr 13, 2026, 01:30 PM UTC
- resolved Apr 13, 2026, 12:30 PM UTC
The issue is resolved. (13:30 CET — Apr 17)
- investigating Apr 13, 2026, 01:30 PM UTC
We are aware of issues with bookings with carrier DHL Freight SE. (12:30 CET — Apr 13)
Minor March 26, 2026 502 Bad Gateway 20m
Started Mar 26, 2026, 01:50 PM UTC· resolved Mar 26, 2026, 02:10 PM UTC
- resolved Mar 26, 2026, 01:50 PM UTC
The issue is resolved. (14:10 CET — Mar 26)
- monitoring Mar 26, 2026, 02:00 PM UTC
We should be up and running again, but we continue to monitor the situation. (14:00 CET — Mar 26)
- investigating Mar 26, 2026, 02:10 PM UTC
We are currently investigating the 502 Bad Gateway error. (13:50 CET — Mar 26)
Minor March 23, 2026 DHL Freight - Parcel Connect to Finland not working on Shipmondo's agreement 23h 45m
Started Mar 23, 2026, 09:25 AM UTC· resolved Mar 24, 2026, 09:10 AM UTC
- resolved Mar 23, 2026, 09:25 AM UTC
The issue seems to be resolved now. (09:10 CET — Mar 24)
- investigating Mar 24, 2026, 09:10 AM UTC
We have contacted DHL Freight about the issue. (13:00 CET — Mar 20)
Minor March 17, 2026 Danske Fragtmænd 3h
Started Mar 17, 2026, 01:30 PM UTC· resolved Mar 17, 2026, 04:30 PM UTC
- resolved Mar 17, 2026, 01:30 PM UTC
Danske Fragtmænd has resolved the issue and service points data should be available again. (16:30 CET — Mar 17)
- investigating Mar 17, 2026, 04:30 PM UTC
We are aware of issues with bookings with carrier Danske Fragtmænd. (13:30 CET — Mar 17)