ShineOn experienced a minor incident on May 19, 2022, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 19, 2022, 08:51 PM UTC
We're aware of some delays on our app which is affecting product publishing to Platform and Etsy, and order sync to our app from all stores. We'll update you when we have more details..
- monitoring May 19, 2022, 10:29 PM UTC
We experienced an issue where several app services were not running correctly for a few hours. We've deployed a fix and it'll take a few hours for everything to catch up. Thank you for your patience. .
- resolved May 19, 2022, 10:45 PM UTC
We just resolved the issue!.